rajabansot Privacy Policy

This page describes what we collect when you use rajabansot and how we keep that data protected. We gather information from you at registration, during account verification, when you deposit or withdraw funds via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet, and as you play games on our platform.

Our rajabansot privacy policy reflects our commitment to transparency and security. We do not sell your personal information to third parties. We do not track your behaviour beyond what is necessary to run the platform, prevent fraud, and comply with Indonesian gaming regulations. Any data we collect is encrypted, stored securely, and accessed only by authorised rajabansot staff and trusted service providers.

Reading this policy will help you understand your rights when using rajabansot and what we do with the information you provide.

What Data We Collect on rajabansot

We collect several categories of information when you use rajabansot. At registration, we ask for your email address, phone number, and a password. During Know-Your-Customer (KYC) verification, we ask you to upload a photo of your government-issued ID (such as an Indonesian KTP) and a selfie holding your ID. These documents are used only to verify your age and identity; we do not retain scans longer than necessary for compliance purposes.

When you deposit funds on rajabansot via e-wallet or bank virtual account, we receive transaction data from your payment provider — transaction ID, amount, timestamp, and sometimes your name. We use this to match your deposit to your account and confirm successful funding. We do not store your full payment card details, bank account numbers, or e-wallet passwords; those remain on your payment provider's secure servers.

As you play games on rajabansot, we log your gameplay data — which games you play, bet amounts, outcomes, timestamps. This data helps us detect unusual patterns that might signal fraud or account compromise. We also track your login history (device type, IP address, approximate location based on IP) so you can verify who has accessed your account.

How We Use Your Data on rajabansot

We use the data we collect on rajabansot for specific, necessary purposes. Your email and phone number allow us to communicate with you about your account — password resets, login alerts, deposit confirmations, withdrawal status, and support responses. We send these communications only to the email or phone you registered with rajabansot.

Your identity documents (ID and selfie) are used solely for KYC verification. Once verified, we retain them in encrypted form for regulatory and compliance purposes. We never share these documents with third parties except where Indonesian gaming law requires disclosure to regulatory authorities.

We use your data to comply with anti-money-laundering (AML) and Know-Your-Customer (KYC) regulations. Indonesian gaming authorities may request player information for regulatory audits; we provide it only when legally required and only with appropriate verification that the request is legitimate.

Third Parties We Work With on rajabansot

rajabansot service providers have access to your data

• Payment processors: When you deposit via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet, those providers receive your transaction data. We do not control their privacy practices, but we select providers with strong security standards.
• Hosting and cloud providers: Our rajabansot servers may be hosted outside Indonesia; your data passes through providers' systems. These providers are bound by data protection agreements.
• Support and analytics tools: We use third-party customer support and analytics services to improve rajabansot. These services see minimal data (email, support tickets, gameplay metrics) under strict confidentiality agreements.
• Fraud detection services: We use third-party fraud-detection tools to protect rajabansot accounts. These tools may see your transaction patterns and device information but are contractually prohibited from using this data for other purposes.

Your Privacy Rights on rajabansot

You have the right to request what data we hold about you on rajabansot. Contact our support team with your account email, and we will provide a data export within 14 business days. The export includes your personal information, account history, and gameplay records in a portable format.

You have the right to correct inaccurate data. If your name, phone number, or email address on rajabansot is wrong, log in to your account settings and update it directly. If you cannot access your account, contact support and we will assist.

You have the right to opt out of marketing emails from rajabansot. Every promotional email we send includes an unsubscribe link; clicking it removes you from our mailing list immediately. Transactional emails (login alerts, withdrawal confirmations, support responses) cannot be opted out of because they are essential to your account security.

If you believe we are misusing your data or violating your privacy rights, you may lodge a complaint with the Indonesian Personal Data Protection Authority. We also welcome direct complaints to our support team; we investigate and respond within 30 days.

Cookies and Tracking on rajabansot

Our rajabansot website and mobile app use cookies and similar tracking technologies for functional and security purposes. Session cookies keep you logged in while you use the platform; they expire when you close your browser. Persistent cookies remember your preferences (such as language choice) and stay on your device for one year.

We use these cookies to prevent fraud, track abuse, and ensure platform stability. We do not use cookies for marketing or behavioural profiling. If you disable cookies in your browser or device, some rajabansot features may not function properly — for instance, you may be logged out frequently.

Our rajabansot website does not use third-party analytics tools that track you across other websites. We use our own analytics to measure page performance (which game is most popular, which cities have the most players, etc.) in anonymised form.

How We Secure Your Data on rajabansot

We protect all data transmitted to and from rajabansot using TLS 1.3 encryption. This means your email, password, ID photos, and payment details are encrypted in transit — third parties cannot intercept or read them.

Our rajabansot staff follow strict data access policies. Only authorised employees can view personal data, and only for specific job functions (customer support, fraud investigation, account verification). Staff members sign confidentiality agreements and receive regular training on data protection.

If we experience a data breach affecting rajabansot, we will notify affected users within 72 hours, describe the nature of the breach, and provide guidance on protective steps. We are committed to transparency about security incidents.

Data Retention and Jurisdiction on rajabansot

We retain your rajabansot data for as long as your account is active, plus an additional seven years after account closure for regulatory and compliance purposes. This retention period is typical for financial services in Indonesia and reflects AML and KYC requirements.

Our rajabansot servers may be located outside Indonesia. By using rajabansot, you acknowledge that your data may be transferred to, and processed in, jurisdictions outside Indonesia. We ensure all such transfers comply with applicable data protection laws and are governed by data protection agreements with our hosting providers.

rajabansot services are available only where local law permits. Before opening an account, verify that your jurisdiction allows online gaming. We do not process data from users in restricted jurisdictions; if we detect access from a prohibited area, we suspend the account and restrict data processing until jurisdiction eligibility is confirmed.